HCCA Management Company’s experienced team provide a variety of healthcare consulting services to its public and private healthcare clients.
These services range from a feasibility study for a new project to full scope management services for a hospital or multi-hospital system.
Feasibility Study
HCCA Management Company provides in-depth assessment, market, and financial analysis to determine the viability of a project by utilizing experienced, multi-disciplinary teams to focus on specific areas. With experience in healthcare construction, operations, management, finance and marketing, these teams gather detailed information to include:
- general overview and background of project city/catchment area;
- country overview (healthcare environment);
- profile of existing healthcare facilities;
- profile of physicians for potential use of hospital;
- proposed site of project;
- hospital benchmarks;
- financial projections;
- the findings, major risks, conclusions and recommendations.
The information gathered in the Feasibility Study is then utilized in the initial design and equipmentation phase.
Operational Review
HCCA evaluates the healthcare system and individual hospitals by utilizing experienced, multi-disciplinary teams to focus on specific areas of operations. These reviews provide HCCA and the client with an assessment of the state of existing operations with recommendations for improvements and enhancements.
The team provides an assessment of operational function and structure and issues related to financial viability and allocation of resources with recommendations for improvements and enhancements. Though other groups have the ability to offer such a service, HCCA’s ability to successfully implement recommendations offering greater efficiency to the operation is fundamental in its competence as a full service, specialized healthcare, company.
During an Operational Review HCCA can include a review and evaluation of those key departments which impact both revenue generation and cost containment with recommendations for improvements and availability of technical assistance to implement a variety of specific programs.
Project Development
The design of a hospital can greatly impact operational efficiency. As hospital managers responsible for the both the health and financial outcomes of the operation, HCCA’s experience can add great value to the development of the design.
The HCCA management team works closely with the project architect and equipment consultant to insure the hospital design is operationally efficient and appropriate for the environment. During the development of the hospital design, HCCA reviews the overall Space Program and resulting drawings to confirm effective interdepartmental relationships that are critical to the provision of quality patient care and efficient, cost effective operation.
Through this review process, a facility is created that will more likely be staffed efficiently, provide safe, comfortable environment for its patients and employees, and provide a setting for its physicians that is conducive to quality patient care.
Commissioning
The HCCA management team's arrival on-site is phased in approximately six months prior to opening. The management team begins to develop and implement long range strategic, marketing, and operating plans to achieve the goals and objectives of the Hospital and set forth the methods and resources to achieve them.
Departmental policies, procedures, systems, forms, appropriate computer applications, organizational structures and administrative mechanisms are developed and implemented for the efficient and effective management of the hospital project.
Recommendations are made for the proper staffing and phasing of each department. Employee compensation, benefits, work environment and criteria based performance appraisal systems are developed. Staff is recruited, training needs assessed and appropriate training programs are established.
HCCA’s team establishes and implements accounting procedures and controls for all project assets/liabilities, revenues and expenses in accordance with generally accepted accounting principles.
HCCA establishes an organized nursing department/service that is administratively and functionally structured for the provision of nursing care.
A team comprised of the Construction Manager, HCCA Chief Executive Officer, architect, electrical and mechanical engineers, biomedical equipment technician and repairman, ancillary and materials personnel as required, does an acceptance inspection/inventory of the facility to insure that the facility and equipment are contracted and functioning as agreed. This inspection/inventory includes existing facilities and equipment, spares and repair parts, consumables and other areas and ancillary supplies necessary for the operation of the facility.
HCCA’s management team acts in concert with the client representative and assists in inspection and testing, which results in Final Acceptance Certification.
Full Scope Management
The composition of an HCCA management team is determined by the scope and requirement of the facility or service to be managed. For total operational and management responsibility of a hospital, an HCCA management team may consist of all or some of the following members:
A Project Director
A Chief Executive Officer (CEO)
The Associate Administrator(s) (AA)
The Chief Financial Officer (CFO
A Medical Director (MD)
The Chief Clinical Officer (CCO)
The Director of Training
A Support Service Coordinator
The HCCA management Team develops an environment conducive to the practice of quality medicine by the facility.
HCCA will assume overall responsibility for the management, operations, and maintenance of the hospital operations. The management team will develop and implement strategic, marketing and long range plans to implement the goals and objectives of the Hospital and set forth the methods and resources to achieve them. This will assure that hospital services are provided at the appropriate level of international professional standards to support the physician in the diagnosis, care, and medical treatment of patients assigned or referred to the hospital.
HCCA’s team will establish a counterpart program, if appropriate, for qualified local nationals to develop and qualify them for administrative positions within the hospital. With these counterparts, the management team will develop, implement and revise as required the organizational structures and administrative mechanisms required for the efficient and effective management of the hospital project.
For more in-depth of HCCA’s hospital management activities, please refer to the Operations and Management Services section.